Free Customer Success Guide – Thinkific

Have your customers hit a roadblock in maxing out your product’s potential? Or, are you losing customers at annual renewal time because they’re just not getting any value?

According to CallMiner, U.S. companies lose $136.8 billion per year due to avoidable consumer switching.

If your customers aren’t recognizing the intended value out of your product or service, and are leaving as a result, it’s probably time to start thinking about a customer education program.

What you’ll learn

  • Difference between customer satisfaction vs. customer success
  • Top strategies for increasing your customer’s success
  • Sales and onboarding tips